1. Introduction
Swagath International respects the privacy of visitors to its website. This Privacy Policy explains how information may be collected, used, stored and disclosed when you browse our website or contact us regarding our industrial and medical product portfolios.
By using this website, you acknowledge this policy. Where consent is legally required, we will seek it through the relevant process.
2. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
- Contact information: name, business email address, phone number and company name.
- Enquiry information: product division, product name, specifications and the details you include in your message.
- Technical information: information such as browser type, device details, IP address and website usage data, where collected by our hosting, security or analytics services.
- Communications: information contained in messages or follow-up correspondence you send us.
Please do not submit confidential, sensitive or unnecessary personal information through general enquiry forms.
3. How We Use Information
Information may be used, where applicable, to:
- Respond to product enquiries and requests for information.
- Understand the industrial or medical product categories relevant to your enquiry.
- Communicate with you about your request.
- Operate, maintain and protect the website.
- Identify technical issues and improve website functionality.
- Meet applicable legal and regulatory obligations.
4. Information Sharing
Information may be shared with authorised personnel and service providers who need it to support website operations or handle your enquiry, subject to appropriate safeguards and applicable law.
Information may also be disclosed when required by law or when reasonably necessary to protect legal rights, website security or the rights and safety of others.
We do not describe any information-sharing practice as occurring or not occurring unless it reflects our actual operations.
5. Data Security
Reasonable technical and organisational measures should be used to protect personal information against unauthorised access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed to be completely secure.
6. Data Retention
Personal information should be retained only for as long as necessary for the purpose for which it was collected, to handle enquiries, maintain relevant business records and meet applicable legal obligations. Actual retention periods depend on the information and the reason for retaining it.
7. Your Choices and Rights
Depending on applicable law, you may have rights to request access to, correction of or deletion of certain personal information, or to raise concerns about its handling.
Requests can be submitted using the contact details designated by Swagath International for privacy enquiries. Applicable legal requirements and exceptions may affect how a request is handled.
9. External Websites and Services
This website may link to external websites, including mapping services or manufacturer websites. Those services operate under their own privacy practices. Review their policies before submitting information to them.
10. Changes to This Policy
This policy may be revised to reflect changes in website functionality, business practices or legal requirements. The latest version should be published on this page with an updated revision date.
11. Contact
For privacy-related questions or requests, please use the contact form on our website and select General Enquiry. Include a note that your message concerns the Privacy Policy.
Contact Swagath International